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If you have a question or need assistance, please check our Frequently Asked Questions.
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Frequently Asked Questions
Company Information
For 30 years, RMS Natural Stone and Ceramics has been Australia’s top importer and supplier of high-quality natural stone, marble, and ceramics. Our diverse range includes marble floor tiles, limestone, travertine, granite, onyx, pool coping, cobbles, steps, flooring, and pavers, available in both tiles and slabs. We also offer antique mirrors, stone basins, baths, and various stone features for residential and commercial projects. We source premium natural stone from quarries in Italy, Spain, and select countries to ensure top quality for architects, builders, and tilers.
Our showroom and warehouse are located at Unit 2, 12-14 Baker Street, Banksmeadow NSW 2019.
You can reach us by phone at 02 9316 9677 or via email at sales@rmsmarble.com.
Products and Services
Our diverse range includes marble, limestone, travertine, granite, onyx, mosaics, quartzite, dolomite, handmade terracotta, pool coping, cobbles, steps, flooring, and pavers, available in both tiles and slabs. Additionally, we offer antique mirrors, stone basins, baths, and various stone features for residential and commercial projects.
Appointments are not necessary but are highly recommended. Scheduling a visit allows us to provide you with personalised attention and ensures that our experts are available to assist you with your natural stone and ceramic selection.
We provide product samples to assist you in making well-informed choices. You can visit our showroom or get in touch with us at 02 9316 9677 or via email at sales@rmsmarble.com to request samples.
To order or arrange a showroom visit, please contact our team at 02 9316 9677 or email us at sales@rmsmarble.com.
We gladly accept major credit cards and other secure payment methods, including direct debit.
We offer nationwide shipping for our products. Shipping costs and delivery times may vary based on your location and the size of your order.
We offer tracking information for shipped orders. As soon as your order is dispatched, you will receive tracking details via email or a telephone call.
While we do not provide installation services, we can recommend professional installers in your area who have experience working with our products.
Payment and Billing
We accept major credit cards and other secure payment methods, including direct debit.
Technical and Care Information
We offer comprehensive care and maintenance guidelines for our products. Get in touch with our team for assistance in maintaining your natural stone’s beauty.
Stone Selection and Characteristics
Bookmatched slabs refer to two adjacent slabs of natural stone that have been cut from the same block and are positioned so that their patterns and veining mirror each other when placed side by side. This creates a visually striking and symmetrical effect, often used in interior design and architectural applications to enhance the aesthetic appeal of surfaces like benchtops, splashbacks or wall cladding.
Our natural stones are sourced from reputable quarries and suppliers worldwide, ensuring a diverse range of materials from countries such as Italy, Spain, Greece, China, Turkey, and Brazil.
The lead time for custom orders varies based on factors like stone type and availability, typically taking around 12-16 weeks.
Not all natural stones are suitable for benchtops; it depends on the stone’s characteristics and your specific project requirements.
Yes, natural stones exhibit slight variations in each slab, making each one unique.
Natural stone can be used in various applications, including benchtops, splashbacks, flooring, wall cladding, fireplace surrounds, and outdoor installations.
A honed finish is matte and smooth, while a polished finish is glossy and reflective, with the choice depending on aesthetic preferences and intended use.
The typical thickness of natural stone slabs for most applications is around 18 – 20mm, but thicker slabs may be available for specific purposes.
Yes, natural stone is often considered a premium material that can enhance the value and appeal of your home.
Qualities of Different Natural Stones
Yes, natural stone is versatile and can be used in various areas, including kitchens, bathrooms, living spaces, and outdoors.
Consider factors such as aesthetics, durability, maintenance requirements, and budget to make your choice.
While some stones may require periodic sealing, many are relatively low-maintenance with proper care.
Yes, natural stone is considered eco-friendly as it is a natural, renewable resource with minimal environmental impact compared to some synthetic materials.
Natural stones like quartzite, granite, and certain types of marble are known for their durability, with quartzite often considered the most resilient.
Marble slabs may require more maintenance, including periodic sealing, compared to quartzite and granite.
Yes, certain natural stones like granite are suitable for outdoor use, but it’s essential to choose the right stone for the specific application.
Regularly clean with a mild, pH-neutral cleaner, and follow care instructions specific to the stone type.